Contact mail for PenaReports: info@penareports.com
Please read the following rules before sending an email:
Language Policy: All official communication, support, and documentation are provided exclusively in English.
Custom Agreements & Assessments: Due to our focus on core development, we maintain a policy of strictly using our standard End-User License Agreement (EULA). We **do not** sign custom legal riders or modifications. Similarly, we are unable to complete lengthy security, compliance (e.g., accessibility conformance), or vendor assessment paperwork requested by external organizations or corporations.
Support Channel: The email address info[at]penareports[dot]com is designated solely for business inquiries and legal matters. **It is not monitored for technical support.**
Bug Reporting Protocol: To ensure prompt resolution, bug reports must be submitted with a clear, sufficient description and repeatable steps. You are welcome to submit detailed reports directly via our official GitHub repository.
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